Quality management

Planning in all previous versions of the quality standards was considered a bit of neglect. Now, this will change.
2016-12-22 | Read more
Many managers regard quality objectives as another useless tool. Wrong!
2016-02-08 | Read more
Revision of ISO 9001:2015 rather hastily slimmed down principles of quality management. Point 0.2 of the standard presents not 8, but 7 principles. The removed one is system approach to management. Was it unnecessary?
2016-01-11 | Read more
The new requirements of ISO 9001:2015 are sometimes enigmatic. I will try to clear them up. I begin with the context of the organization.
2016-01-10 | Read more
In this part of the paper only changes related to implementation of risk management are discussed. It should be noted, that there are other changes in the ISO 9001:2015 standard, which are not of interest to this article.
2015-06-22 | Read more
The issue of risk in management systems appeared in the ISO standards in 1996, with the publication of ISO 13335-1. It was developed by ISO 13335-3 in 1998. Those standards were developed in context of information security. Their approach was adopted by standard for information security management systems (ISO 27001:2005).
2015-06-22 | Read more
Whenever I ask during training whether quality inspection creates added value for the client, I get an affirmative answer. Participants argue that, inspection eliminates defective products, so thanks to this customer receives good quality product. Clear evidence of the added value. Perhaps, but only on the assumption that the client expects something other than a good quality product.
2014-05-26 | Read more
Quality of work should be seen as an integral component of quality of life. It is the issue of growing importance in today's job market. It is bound by different authors with satisfaction from work, subjective well-being of workers (Connell, Burgess, Hannif 2008, 62). But these is a simplified approach.
2013-05-24 | Read more
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